PRIVACY POLICY

Last updated: November 2025

SnarkySpa (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using this website, you agree to the terms of this policy.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • place an order

  • create an account

  • subscribe to emails or marketing

  • contact us with questions

  • participate in promotions or surveys

This may include your name, email address, shipping address, billing address, and payment details (processed securely by our payment processors—we never see full credit card numbers).

Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address

  • device information

  • browser type

  • pages viewed

  • referring website

  • general location (non-precise)

This helps us improve the website and understand how it’s used.

Cookies

Squarespace uses cookies and similar technologies for website functionality, analytics, and basic personalization. You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • fulfill and deliver your orders

  • provide customer support

  • send order updates and transactional emails

  • send marketing emails (only if you opt in)

  • improve website performance

  • prevent fraud or misuse

We do not sell your personal information.

3. How Your Information Is Shared

We only share your information with third parties as needed to run the store, including:

  • Printify (to produce and ship your items)

  • Squarespace (site hosting + checkout functionality)

  • Payment processors like Stripe/PayPal/Shop Pay

  • Shipping carriers (to deliver your order)

  • Email providers (for opt-in marketing)

These partners have their own privacy policies and only receive the information necessary to perform their services.

4. Data Retention

We retain order information for business, tax, and legal purposes. Marketing contacts are retained until you unsubscribe. You can request deletion at any time unless retention is required by law.

5. Your Rights

Depending on your location, you may have rights to:

  • access the data we store

  • correct inaccurate information

  • request deletion

  • opt out of marketing emails

  • request details about how your data is used

To exercise these rights, email us at {{your contact email}}.

6. Children’s Privacy

This site is not intended for children under 13, and we do not knowingly collect information from minors.

7. Policy Changes

We may update this policy occasionally. Updates will be posted here with a revised date.

8. Contact Us

If you have questions about this policy or how we handle data, contact us at: info@snarkyspa.com